FAQs

Most frequent questions and answers

Like most busy women of today, if you’re short of time, Hello Masterji is your answer. “From doorstep to doorstep” is our mantra. You would just need to schedule the pickup and we would do the rest. We are professional, productive and punctual.

We require you to provide us with customary details such as full name, phone number, delivery address and email address (optional).

You can cancel your order anytime you wish to. However, we would request you to cancel the order before one of our professionals has gone to your residence to collect your clothes.

It’s super easy! You just need to give us a call, provide your name and order no. and let us know that you would like to cancel your order.

For any pre-payment order, no refund would be provided once we start working on the materials. Please contact us for any further details.

We cater to women of all sizes from XS to XXL.

Unfortunately, currently we only provide tailoring service for women. Nevertheless, in the near future we aim to branch out into menswear as well.

Hello Masterji would provide complete alterations to your stitched outfit (tailored by us) for free!

Your order will be delivered within 7 working days. For more details, please feel contact us.